Last updated: 29 August 2025

This Privacy Policy explains how Ultimate Cabinets (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit our website and when you contact us for quotes or services.

Who we are

Ultimate Cabinets is an Australian cabinetry and joinery business. If you have any questions about this Policy or your personal information, please contact us:

• Email: sales@ultimatecab.com.au
• Phone: 0420 250 608

Personal information we collect

We collect information you provide directly, and some information automatically when you use our website.

• Enquiry & Quote Forms: name, email, phone, suburb, budget (optional), message, and any attachments (e.g., drawings, photos).
• Business Communications: project notes, correspondence, and records required to prepare quotes and deliver services.
• Website & Analytics Data: IP address, device/browser information, pages visited, and time on site (via cookies and similar technologies).

How we use your information

• To respond to enquiries, provide quotes, and deliver our services.
• To schedule consultations and manage projects.
• To improve our website, services, and customer experience.
• To send service-related communications and (with consent where required) occasional updates or marketing.
• To comply with legal, tax, and record-keeping obligations.

Legal bases (where applicable)

Depending on your location, we may rely on one or more of the following: your consent, performance of a contract (or steps prior to entering into one), our legitimate interests (e.g., running and improving our business), and legal compliance.

Sharing your information

We do not sell your personal information. We may share it with the following categories of recipients:

• Service providers & subcontractors who help operate our website, manage communications, host files, or assist project delivery.
• Analytics and cookie vendors (e.g., website analytics) to help us understand site usage and improve performance.
• Legal and regulatory authorities where required by law, court order, or to protect our rights.

Some service providers may be located outside Australia, which means your information may be processed in other jurisdictions. We take steps to ensure appropriate protections are in place.

Cookies & analytics

We use cookies and similar technologies to operate our website, remember your preferences, and analyse performance. You can control cookies through your browser settings. If you choose to disable cookies, some features may not function properly.

Data retention

We keep personal information only as long as needed for the purposes described in this Policy, including to provide quotes/services, maintain business records, and comply with legal requirements. When no longer needed, we take reasonable steps to delete or anonymise it.

Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal information, to object or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details above. We will respond within a reasonable timeframe. If you are in Australia and have concerns, you may also contact the Office of the Australian Information Commissioner (OAIC).

Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

Children

Our services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete it.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top indicates when this Policy was most recently revised.

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Website credits: Web design by Baptiste Belletoise.